Table of ContentsHow to track your Sri Lanka Post courier?What will you see on the Sri Lanka Post tracking page?Common Issues and QuestionsSummaryPopular CouriersSupported Couriers
Did you just send a package through Sri Lanka Post ? Or are you expecting one? Either way, you won't have to wait in the dark for it. With the Sri Lanka Post Courier Tracking site, you can access delivery updates, location, and status of your parcel with just a few keyboard strokes and mouse clicks. Thus, every step of its way, you are always posted.
That's possible because the site is constantly updated with the latest, even real-time, parcel reports of Sri Lanka Post . Thus, whether you're looking out for one, two, or more parcels, you can check for all of their statuses in just one page.
However, note that you can only access a parcel's data if you have all of its tracking numbers. Without them, the tracking site would not even try to retrieve the information, much less relay it. The tracking numbers are unique and supplied only to the sender. Thus, they ensure data security and confidentiality, so that malicious individuals will not try to take and use your parcel's information.
Aside from giving you access to your parcel's progress report, you can also use the site to learn more about Sri Lanka Post and its operations. If you have any queries, the article and informative tidbits within the page may offer the answers you need. Even if they don't, it also has the company's contact information, so you can reach out to them for concerns that were not addressed and need further assistance.
How to track your Sri Lanka Post courier?
The rapid advance of technology has allowed us many conveniences, including the ability to track and trace your Sri Lanka Post parcel courier. With the Sri Lanka Post Tracking Page, you only have to input your parcel's tracking numbers, click a few buttons, and wait. The rest of the work is done by technology and the Internet so you can access your package's latest information.
What is tracking number?
To avoid confusing and losing parcels, delivery companies like Sri Lanka Post tag them with unique tracking numbers. They are used to ensure accuracy and uphold information confidentiality. It does so by requiring customers to provide the exact number series to tracking sites before they can trace and track a specific parcel. Thus, a slight mistake will prevent you from accessing data. Therefore, malicious and opportunistic individuals are less likely to try and access your parcel's data.
Where to find the tracking number?
All Sri Lanka Post customers are provided receipts for their transactions; if they did not give yours, ask for it at the branch. Your receipt will contain your parcel's unique tracking number. The tracking site needs the exact series or sequence to trace and track your parcel. If you're a receiver interested in monitoring the package, contact your sender for the tracking number.
How to track your Sri Lanka Post package?
The Sri Lanka Post Tracking page allows avid customers to track their parcel's progress from pickup to delivery. You can do so by preparing your parcel's tracking number and opening the tracking site. Once you're in, please provide the number on its respective input bar. Click the Enter key or the Track button. Wait for the page to load and show the parcel's latest location and status information.
What will you see on the Sri Lanka Post tracking page?
If you want to know if your Sri Lanka Post parcel is in transit or still being processed in one of the company's hubs, you can use the Sri Lanka Post Tracking site. It relays status updates from the company, which are in the form of phrases like 'shipment picked up' or 'shipment in transit.' They're purposely kept short and direct for your convenience. Same info can be found at www.slpost.gov.lk/.
Shipment picked up
The date and time of when the shipment was picked up from the sender's location. This may include the name of the courier who picked up the package as well as any notes or comments added by them.
Package in transit
If the Sri Lanka Post parcel update states 'shipment in transit', this means the package has left its latest courier hub and is currently moving towards another shipping or delivery hub. Transportation of such parcel may be done through delivery trucks, sea cargo, or air freight, depending on the locations of the origin and receiving hubs.
Shipment out for delivery
If the Sri Lanka Post Tracking site indicates that your parcel's status is 'shipment out for delivery,' the receiver should be prepared and present to receive the package within the day. A courier will go to their address anytime soon, and if there is no one to receive it, the delivery may be tagged as failed. However, if the specified receiver cannot be there to accept the parcel, they may authorize someone else. That person must show proof of authorization to the courier.
The final stage of a Sri Lanka Post courier delivery process includes confirmation that a package has been delivered to its intended recipient at their specified address. It may also include details such as who signed for it and when it arrived at its final destination.
Common Issues and Questions
What to do if the tracking information is not updating or is incorrect?
If you've recently made an online purchase and the tracking information is not updating or appears to be incorrect, then it's best to contact the retailer immediately. Ensure you have your order number, delivery address, and any other relevant details handy when contacting them, as that will make it easier for them to determine what happened. Depending on Sri Lanka Post policy, they may issue a refund or resend the same item.
What to do if the courier has not been delivered on time?
If your parcel delivery was delayed, you could use Sri Lanka Post Tracking to check for the reason for the delay and the present status of your parcel. Possible reasons for delay include backlogs and weather disturbances. Usually, they'll deliver the package as soon as those issues are resolved. However, if the delay has exceeded a week and there is no status update on the tracking page, contact Sri Lanka Post Customer Service for assistance.
How to contact customer support for further assistance?
You can visit a nearby branch if you need customer assistance from Sri Lanka Post . But if that is not feasible, you can contact them via phone or email. Their contact information is on their website's Contact Us page. Usually, there are separate details for specific matters, like Inquiries, Concerns, or Sales. If you need help identifying the best division for your concern, call the hotline or general contact number: (94) 011 2325111 .
What's the shipping rate?
The best way to find out the Sri Lanka Post shipping rate is by using the shipping calculator on the official website. The calculator will immediately let you know of the charges depending on the size, weight, and journey of the parcel.
When will my Sri Lanka Post package arrive?
Domestic shipments would take 1 to 3 days to arrive, even faster if the sender availed the express delivery service. However, if the scope is international, the sender opted for a non-express delivery service, or the destination address is far from the origin, the shipment period may exceed three days. Weather disturbances and shipping hub backlogs may also extend the shipment period.
How long does Sri Lanka Post take to deliver?
Sri Lanka Post wants to get your order to you quickly. It will take between 3 and 10 days for it to arrive. However, this time can change if the route faces any kind of emergency or unexpected events. Moreover, you can use Sri Lanka Post 's courier tracking technology to watch its progress from the beginning until it reaches you so that you feel safe.
Sri Lanka Post Tracking is an online tool customers can use to trace and track their parcels. It retrieves and displays data attached to a unique and valid tracking number, but only if the exact alphanumeric sequence was provided. Thus, it offers convenience without sacrificing confidentiality or privacy. The site is also a valuable resource for understanding how Sri Lanka Post operates, as it talks about tracking numbers, shipping rates, delivery durations, and more. Thus, if you have a query, scroll down to see if the articles below would answer it.
However, if Sri Lanka Post Tracking provides inaccurate tracking information, your tracking number is invalid, or you encounter similarly complex challenges, consult customer service. They can give advice or directly help resolve the issues you are facing.