Table of ContentsHow to track Serpost package?What will you see on the Serpost tracking page?FAQsConslusionPopular CouriersSupported Couriers
This page is designed to provide customers with a convenient way to track and trace their packages sent through Serpost courier service. By using the Serpost Tracking, customers can easily access the tracking information of their package, such as its current location, expected delivery date, and any updates or changes in its status.
The purpose of this page is to provide customers with a user-friendly and reliable platform to monitor their package's progress. Furthermore, package tracking ensures that it arrives at its destination on time. Through this service, customers can stay informed about their package's whereabouts and any potential delays or issues that may arise during the shipping process.
By offering a robust real-time tracking system, Serpost demonstrates its commitment to providing excellent customer service and ensuring that its customers have a positive shipping experience. Plus, customers can get the benefit of knowing some frequently asked questions regarding parcel tracking.
Overall, the purpose of this page is to provide customers with a streamlined and hassle-free way to track their packages and stay informed about their shipment's progress. The delivery updates will not only offer you peace of mind but will also help you track your parcel each step of the way.
How to track Serpost package?
Customers can now monitor, trace, or track their Serpost couriers through the net. Such is made possible by the Serpost Tracking Page, which asks you to input your parcel's tracking numbers. It will then connect you to the latest data and information Serpost provides, including status updates and locations.
What is tracking number?
Every courier and delivery company, including Serpost , assigns customers' parcels with tracking number/s to monitor their locations and statuses efficiently. These numbers consist of alphanumeric characters and are unique to the package only. You may find tracking number like: EE011862854PE . Thus, those who don't have the numbers or input them incorrectly can't access their status updates. On the other hand, they also can't be used to divulge information on other parcels. Thus, information confidentiality and privacy are upheld.
Where to find the tracking number?
If you have placed an order with Serpost , you may wonder where to find the Serpost tracking number for your package. Fortunately, it is simple to locate this information. All you have to do is log in to your account on the Serpost website and check your order history. There, you will find the details associated with your particular shipment, including the tracking number that you can use to monitor its progress from origin to destination.
How to use this page to track your package for Serpost?
You can track your package using the Serpost Tracking page by opening the site and providing the tracking number through its corresponding input bar. After ensuring it is correct, click the Track button. Wait for the page to load the real-time or latest location, status, and other information relevant to your parcel.
What will you see on the Serpost tracking page?
The Serpost Tracking page provides accurate status updates on your parcel. These updates will be relayed as brief phrases, such as 'shipment picked up,' 'shipment in transit,' 'shipment out for delivery,' and 'delivered.' The exact terms may vary according to the company, but the essence is the same: keep the updates concise and accurate, so they are quick and easy to digest. Same info is provided at www.serpost.com.pe/.
Shipment picked up
A Serpost parcel tagged as 'shipment picked up' means that a courier has collected the package from the sender's location. The courier will take it to the appropriate branch or shipping hub, so it can be recorded, processed, and transported to its next destination, which may be another shipping hub or the delivery hub.
Shipment in transit
Parcels must move from one point to another to reach their target destination. During that stage, it will be tagged 'shipment in transit' by the company, and such status will be reflected on the tracking page. Transit modes, such as air or sea freight, may vary depending on the package, recent origin, and next destination.
Shipment out for delivery
A Serpost transaction marked as 'shipment out for delivery' means that the item has been handed to a delivery courier and may arrive at the receiver's address anytime soon. Thus, receivers should ensure they are present to receive the package or, at the very least, assign a duly-authorized person to accept it on their behalf. The latter should present proof of authorization, such as a letter from the indicated receiver.
If the Serpost Tracking page indicates that your parcel's status is 'delivered,'' then a courier or delivery rider has handed the package to your receiver (or their authorized person) at the specified address. This status update is done immediately or within the day of delivery. You must confirm this transaction with your receiver. If they state otherwise, report it through customer service.
What to do if the tracking information is not updating or is incorrect?
The Serpost company and its systems supply the status updates on the Serpost Tracking page. Thus, you can contact their customer service for a swift response if incorrect or outdated information is shown for your parcel. However, another option is to wait and refresh the page if the inaccuracy is just due to a delay in updating the system.
What to do if the courier has not been delivered on time?
If your parcel delivery was delayed, the best you can do is wait and check Serpost Tracking for possible reasons, like weather disturbances or courier backlog. The company may also contact you to inform you of the actual cause and advise you on a new schedule. However, if the issue has persisted for a week, especially with no update or new delivery schedule, call and inform Serpost Customer Service so you can be assisted accordingly.
How to contact Serpost customer support for further assistance?
Contacting the Courier hotline is always the primary source of communication when addressing delays. You may call them at (51) 511-5000 . Additionally, many couriers have online forums and customer service representatives available via email or social media.
What's the shipping rate?
The best way to get an actual figure of the shipping cost is by visiting the official website and getting an instant quote. You just need information about the size, weight, and where the item is going. The shipping calculator will do the rest.
When will my shipment arrive?
Domestic deliveries take 1 to 3 days for shipment to arrive at destination hubs. To shorten the waiting period, opt for express or next-day delivery services. Otherwise, regular, inter-region, inter-island, and international deliveries may take more than three days, especially if there are holidays, weather disturbances, or courier backlogs amidst the shipment period.
How many days does it take to deliver?
Even when it has arrived at its destination hub, parcels won't immediately change to 'shipment out for delivery.' It could take 1 to 3 days for Serpost to sort, record, and assign parcels to their courier or delivery riders. Only after you're package has undergone the process will it be given to a rider and taken to the receiver. Furthermore, delays may occur due to unforeseen circumstances, like holidays or weather disturbances.
To conclude, Serpost Courier Tracking is much easier now a day with the help of this tracking page. Now customers can stay informed about their delivery packages. With the provided step-by-step instructions, customers can easily track their parcel/package with minimal effort. For those who encounter any issues or have further questions regarding Serpost 's delivery services, they can easily contact Serpost 's customer service team at any time during their business hours for assistance.
As a result of staying on top of your shipments by tracking them, customers can assure that their packages will arrive at the desired destination and timeframe safely and soundly. Furthermore, having ease of mind and knowing when your order comes helps to reduce any anxieties or worries you may have with deliveries.