Table of ContentsHow to track your HJWL courier?What Information Will You See on the Tracking Page?Common Issues and QuestionsSummaryPopular CouriersSupported Couriers
Anxious about where and what is happening to your parcel? With HJWL , you don't have to fidget and worry only! Instead, you can go to the HJWL Tracking site, input your parcel's tracking numbers, click the Track button, and voila! Your parcel's location and status history are all on one page! Amazing, right?
HJWL Tracking site was launched to assure the company's customers that they won't be left in the dark about their belongings. Anytime, anywhere, as long as you have internet, you can open the page, check your parcel's status and location, and receive delivery updates. You'll immediately know if your package is about to arrive at the receiver's address or has been stalled somewhere.
Such a feat is possible because this online tracking site is constantly updated with HJWL parcel reports. Thus, it can quickly retrieve your parcel's latest or real-time information, depending on what the company provides. If the data shown for your package is a bit outdated, it may be because the company is yet to update your parcel's report. Thus, you can refresh after some time or contact HJWL so they can trace it in their system.
You also won't have to worry about other people quickly accessing your and your parcel's information online. Only people with a parcel's tracking number can access the attached data. This number is supplied only to the sender; thus, no one besides the sender can retrieve the parcel data, thereby ensuring data privacy and confidentiality.
How to track your HJWL courier?
Customers can now monitor, trace, or track their HJWL couriers through the net. Such is made possible by the HJWL Tracking Page, which asks you to input your parcel's tracking numbers. It will then connect you to the latest data and information HJWL provides, including status updates and locations.
What is tracking number?
Among courier companies, tracking numbers are parcels' identification tags. They are used by the companies, such as HJWL , to monitor and track their statuses and locations. Senders are also supplied with these numbers to trace and track the package using online tracking sites. Although online tracking is efficient, confidentiality and data privacy must be upheld. Thus, these numbers are also used to protect data privacy by ensuring only individuals who can provide correct and valid tracking numbers are allowed access to data of a corresponding parcel.
Where to find the tracking number?
Customers can begin their search by looking through the 'Order History' page of HJWL 's website. There, customers will find any orders made with the account, including HJWL tracking numbers and shipment information. If customers cannot find their orders on the Order History page, they should check their emails as HJWL often sends out additional order information via email. In the end, you can also contact the customer service team, who will be able to quickly provide you with any requested tracking information.
How to track your HJWL package?
You can track your package using the HJWL Tracking page by opening the site and providing the tracking number through its corresponding input bar. After ensuring it is correct, click the Track button. Wait for the page to load the real-time or latest location, status, and other information relevant to your parcel.
What Information Will You See on the Tracking Page?
The HJWL Tracking page provides accurate status updates on your parcel. These updates will be relayed as brief phrases, such as 'shipment picked up,' 'shipment in transit,' 'shipment out for delivery,' and 'delivered.' The exact terms may vary according to the company, but the essence is the same: keep the updates concise and accurate, so they are quick and easy to digest. Same info is provided at www.hjwl.ltd/login.
Shipment picked up
The status update 'shipment picked up' is only applicable for parcels that senders have scheduled for collection at a specific address. It will also only appear once a courier collects the package. It will then be handed over to a HJWL hub to be sorted, processed, and recorded in preparation for transit and delivery.
Shipment in transit
The HJWL Tracking page will show a 'shipment in transit' status for parcels moving between hubs. It may also indicate the address of the hub they are going to. Depending on the delivery service availed, package dimensions, recent origin, and next destination, they may be transported via land, sea, or air. Once the next hub receives them, their statuses will be updated accordingly.
Shipment out for delivery
When your shipment is out for delivery, you can expect to see information such as confirmation that it has left its warehouse or facility and is on its way to its destination. You may also receive a message that the package has arrived at its destination and is now being delivered.
The 'delivered' status update usually follows 'shipment out for delivery.' However, 'delivered' will only be indicated upon successfully handing the package to an indicated or authorized receiver. If the receiver is absent, the courier will take the parcel back to the hub, and subsequent delivery attempts may be made. Thus, if your package was tagged 'delivered,' but your receiver did not receive anything, contact HJWL immediately.
Common Issues and Questions
What to do if the tracking information is not updating or is incorrect?
When you are shipping a package via an online service, it can be concerning if the tracking information is not up-to-date or not accurate. The first thing to do is contact the sender of the package and make sure they actually sent it. If they did, you should contact the HJWL courier tracking service and explain the problem. They will likely have additional steps for you to take, such as providing proof of purchase so that they can investigate further. You may even need to contact your local post office. Sometimes packages get stuck in transit and need help from the sender and receiver to be found.
What to do if HJWL has not been delivered on time?
Weather disturbances, delivery hub backlogs, and other reasons may delay HJWL parcel deliveries. Whichever it may be, the company will try to contact you and inform you so. You may also check HJWL Tracking for more information on the delay. Usually, it's for a few days only, and you'll have to wait. But if a week has elapsed, seek assistance from HJWL Customer Service.
How to contact customer support for further assistance?
Contact customer support if you are having trouble with a courier delivery and would like further assistance. HJWL offers platforms such as email and phone to use in such situations. . If you're using email, make sure your message's subject line is clear and concise so customer support can quickly respond to your query.
HJWL shipping rate?
A parcel's shipping rate is affected by many factors: weight, dimensions, packaging, type of service, the scope of delivery, and add-ons, like insurance or valuation. The distance between the origin and destination addresses also influences the total bill. Thus, use the HJWL website's rate calculator and supply all relevant information for an accurate estimate.
When will my shipment arrive?
If domestic scope, your HJWL shipment may arrive within 1 to 3 days, especially if the destination isn't far from the parcel's origin and you availed the express delivery service. However, if neither of those apply to your shipment or you have an international scope, expect shipment and delivery period to take longer.
How long does HJWL take to deliver?
HJWL typically takes 1 to 3 days to deliver a parcel to its receiver. The delay is usually due to recording and sorting processes. However, further delays may occur because of holidays, backlogs, and weather disturbances, which are conditions that typically suspend or slow down shipping hub operations. You can use HJWL Tracking to know if the package is out for delivery.
Senders and receivers who want to stay updated on their parcel's location and status can do so using HJWL Tracking. It's a secure and convenient online resource that retrieves and displays information attached to a valid and unique tracking number. A guide on how to utilize this tool can be found by scrolling down the site. It will also expound on other relevant topics, such as company operations, tracking numbers, shipping rates, and shipment and delivery durations.
If you have any concerns or issues using the tool, finding your tracking number, or inaccurate tracking information, seek assistance from HJWL customer service. Their systems power this tool; hence, directly communicating with them is one of the fastest ways to resolve your issue.